Research and data on business messaging in Kenya and beyond, from Connect Media. Our reports use public sources such as the Communications Authority of Kenya, with full methodology and citations, and are free to quote with a link.
Latest
RCS Business Messaging 2026: The SMS Upgrade, the Apple Effect and Kenya’s U-turn
Published 15 October 2026
Earlier reports
The Wires Under the Sea: How Fragile Is the Internet? 2026
Published 15 October 2026
The OTP Economy: Codes, Fraud and Passkeys 2026
Published 12 October 2026
Who Is Still Offline? The Global Usage Gap 2026
Published 12 October 2026
Africa’s Mobile Money Map 2026
Published 12 October 2026
SMS or WhatsApp? Business Messaging in Kenya 2026: Reach, Cost and the October Price Change
Published 3 October 2026
Interactive report comparing SMS and WhatsApp in Kenya: who each reaches, cost per message after Meta’s 1 October 2026 pricing change, and a calculator for the best split.
SMS Scams and Fraud in Kenya 2026: What the Regulator’s Complaints Data Shows
Published 2 October 2026
Interactive report on SMS scams in Kenya: fraud complaints to the CA up 83% in a quarter, the World Bank survey, SIM-swap losses, a spot-the-scam quiz and a trust checklist.
Political SMS Around the World: Evidence, Rules and the Road to Kenya’s 2027 Election
Published 2 October 2026
Interactive global report on political SMS: what field experiments show, how Kenya, the UK, US, India and others regulate it, and a compliance checker for Kenya 2027.
