Your customers aren’t all in Kenya. Diaspora clients, regional partners and international buyers can be reached by SMS from the same Connect Media account — with routes to over 190 countries.
Use cases
- Diaspora banking, SACCO and remittance notifications.
- Tourism: booking confirmations and travel updates for international guests.
- Exporters updating buyers and agents.
- OTPs for users who registered with foreign numbers.
Number format
Always use the full international format without the plus sign or leading zero: country code + national number. For example 447700900123 (UK), 2567XXXXXXXX (Uganda), 255XXXXXXXXX (Tanzania).
Sender ID rules differ by country
Some countries allow alphanumeric sender IDs freely, some require pre-registration, and some replace them with a number. Tell us where you’re sending and we’ll advise what recipients will see.
Costs
International rates depend on the destination country and network, and are higher than local Kenyan rates. Ask for rates for the countries you need.
Best practices
- Consider the recipient’s time zone when scheduling — see scheduled SMS.
- Keep messages short: international SMS costs more per part.
- Check delivery reports per country after the first send.
- Follow local consent rules for marketing messages.
Get started
Create a Connect Media account — SMS from KES 1.0, no minimum top-up, credit that never expires, and one account for Safaricom, Airtel and Telkom. Call +254 707 339 945 or email info@connectmedia.co.ke.
Frequently asked questions
Can I send SMS to other countries from Kenya?
Yes. Connect Media provides international routes to over 190 countries from the same account and API.
How do I format international numbers?
Use the country code followed by the national number, without a plus sign or leading zero.
Is international SMS more expensive?
Yes. Rates depend on the destination country and network. Contact us for rates for the countries you need.