Serving customers in Uganda as well as Kenya? Connect Media lets you send SMS to Ugandan numbers from the same account, dashboard and API you use at home.
Who uses cross-border SMS
- Businesses with branches or customers in Kampala and other Ugandan towns.
- Logistics and transport companies on the Northern Corridor.
- Regional NGOs, schools and membership organisations.
- Fintechs and e-commerce platforms expanding into East Africa.
Sending to Uganda
- Use the international format with country code 256, e.g.
2567XXXXXXXX. - Messages reach subscribers on the main Ugandan networks, including MTN and Airtel.
- Delivery reports work the same way as for Kenyan numbers.
Sender IDs in Uganda
Like Kenya, Ugandan networks and regulators control which sender names can be used, and a sender ID approved in Kenya isn’t automatically approved in Uganda. Talk to us before launching a branded campaign so we can advise on registration.
Pricing
International rates differ from Kenyan rates and vary by destination and volume. Request Uganda rates or see international SMS.
Get started
Create a Connect Media account — SMS from KES 1.0, no minimum top-up, credit that never expires, and one account for Safaricom, Airtel and Telkom. Call +254 707 339 945 or email info@connectmedia.co.ke.
Frequently asked questions
Can I send SMS to Uganda from a Kenyan account?
Yes. Use the international format with country code 256 from your Connect Media account and API.
Which Ugandan networks are supported?
Messages reach subscribers on the main Ugandan networks, including MTN and Airtel.
Is my Kenyan sender ID valid in Uganda?
Not automatically. Sender IDs are approved per country and network, so ask us about registration before a branded campaign.