Not every employee sits at a desk with email. Shop floor staff, drivers, guards, farm workers and field teams all carry a phone. SMS reaches them instantly with shift changes, pay notices and urgent alerts.
What to send
- Shift schedules and changes sent the moment rosters change.
- Salary and payslip notices “your payslip is ready” — never the payslip itself.
- Meeting and training reminders with time and venue.
- Emergency alerts office closures, security incidents, weather.
- Policy and HR announcements short notices with where to read more.
- Staff surveys quick pulse checks by SMS.
Example messages
- “Shift update: you are rostered for Mon 6am–2pm at the Mombasa Rd branch. Reply 1 to confirm.”
- “Your October payslip is ready on the staff portal. Salaries will reflect by 28 Oct.”
- “Office closed today due to flooding on Mombasa Road. Please work from home. HR: 0700 000 000.”
Tips for better results
- Keep personal and pay details out of SMS; say where to find them instead.
- Group staff by branch, department and shift to keep messages relevant.
- Use two-way SMS for shift confirmations.
- Use a company sender ID so staff trust the message.
Related
Scheduled SMS · SMS for logistics · Bulk messaging
Get started
Create a Connect Media account — SMS from KES 1.0, no minimum top-up, credit that never expires, and one account for Safaricom, Airtel and Telkom. Call +254 707 339 945 or email info@connectmedia.co.ke.
Frequently asked questions
Can we send SMS to all staff at once?
Yes. Upload staff numbers into groups by branch or department and send to one or all groups.
Should payslips be sent by SMS?
No. Send a notice that the payslip is ready and where to view it, not the pay details themselves.
Can staff confirm shifts by SMS?
Yes. With two-way SMS, staff reply to confirm and replies arrive in your inbox.