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Reports

Research and data on business messaging in Kenya from Connect Media. Our reports use public sources such as the Communications Authority of Kenya, with full methodology and citations, and are free to quote with a link.

The State of SMS in Kenya 2026

57.1 billion SMS a year, falling texts per person, Safaricom’s 93% share of traffic, 27 million feature phones and a 30× price gap between global and local providers. Published 30 September 2026. Read the report · PDF