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SMS for Events and Ticketing

From conferences to concerts, the most common event question is “what time and where?” SMS delivers tickets, reminders and last-minute changes to every attendee, even without data.

TICKETYour ticketGate B, 6pm

What to send

  • Ticket confirmations with ticket codes for the gate.
  • Reminders a week before, a day before and on the morning of the event.
  • Venue and schedule changes the moment they happen.
  • Gate, parking and transport info on the day.
  • Live voting for awards and shows with SMS voting.
  • Post-event feedback and photos or recordings.

Example messages

  • “Your ticket for Nairobi Tech Summit is confirmed. Code: NTS-4821. Show this SMS at Gate B from 8am on Sat 12 Oct.”
  • “Reminder: Nairobi Tech Summit is tomorrow at KICC. Parking is limited — use the Harambee Ave entrance.”
  • “Schedule change: the keynote now starts at 10:30am in Hall 2.”

Tips for better results

  • Schedule reminders in advance — see scheduled SMS.
  • Keep ticket codes short and include them in the SMS so no data is needed at the gate.
  • Use a short code for audience voting and questions.
  • Collect ratings with a one-question SMS survey after the event.

Related

SMS for hotels · SMS reminders · Bulk messaging

Get started

Create a Connect Media account — SMS from KES 1.0, no minimum top-up, credit that never expires, and one account for Safaricom, Airtel and Telkom. Call +254 707 339 945 or email info@connectmedia.co.ke.

Frequently asked questions

How do event organisers use SMS?

For ticket confirmations, reminders, venue and schedule changes, day-of logistics, live voting and feedback.

Can an SMS work as an event ticket?

Yes. Include a unique ticket code in the confirmation SMS and check it at the gate.

Can attendees vote by SMS?

Yes. Use a short code or keyword so attendees vote by text and results arrive instantly.